Terms & refunds

Draft for review. These terms are a starting point written for NATI. Replace the highlighted details and have them checked by a qualified advisor before you launch, then delete this note.

About these terms

These terms apply when you browse or buy from NATI, run by [business name, address and registration details]. By placing an order you agree to them.

Orders and prices

Prices are shown in US dollars [and include or exclude sales tax]. We confirm every order by email. If a product is listed at an obviously wrong price, we may cancel the order and refund you in full.

Digital products

E-books, digital journals and guides are delivered as downloads in your account right after payment. Each purchase includes [5] downloads within [30] days, and you can ask us for a fresh link at any time.

Files are for your personal use. Please don’t share, resell or republish them.

Printed products and shipping

Printed books and journals ship to [countries]. [Delivery times and shipping costs].

Returns and refunds

Printed products: you can return unused items within [30] days of delivery for a refund. [Who pays return shipping.]

Digital products: files are delivered the moment you pay. [Your policy, for example: digital purchases can’t be returned, but if a file doesn’t work on your device we will fix it or refund you.]

Your account

Keep your password private. You can update your details or ask us to close your account at any time.

Responsibility

[Limitation of liability and governing law, as advised for your business.]

Changes and questions

We may update these terms; the version on this page applies to new orders. Questions? Write to us.